Support

Clear answers. Fast contact. No maze.

Molwee should feel simple before and after download. This page covers the core questions, current product boundaries, and the easiest way to reach support.

Availability

Molwee is live on the App Store.

Privacy

Local-first today. Core saving works without an account.

Response path

Email support@molwee.com for bugs, access issues, or launch feedback.

FAQ

What people usually ask first.

Is Molwee free to use?

Yes. You can start using Molwee for free today. Core saving stays free. Optional premium features are planned for sync, archive, and smarter search.

Do I need an account?

No. The current app does not require an account. If optional sync is introduced later, account creation will only be needed for that premium layer.

Where are my saves stored?

Molwee is local-first today. Your bookmarks live on your device. If optional sync or archive features are introduced later, they will be opt-in and documented before release.

What if metadata does not load?

Molwee saves the link first, then fills in title, description, and thumbnail when available. If a site blocks metadata, the link still stays saved and usable.

Can I import from Pocket?

It is under evaluation. Pocket users are a strong fit for Molwee, and import support is one of the clearest roadmap candidates.

How should I report a bug?

Email support@molwee.com with the device model, OS version, app version, and a short description of what happened. Screenshots help. Saved URLs are not required.

Support notes

Current product boundaries.

What Molwee does today

  • Share-to-save from supported apps and websites
  • Local search across saved links
  • Rich previews when metadata is available
  • Widget-based resurfacing

What is planned

  • Optional account-based sync
  • Archive and backup layer
  • Smarter retrieval and premium search
  • Pocket-oriented migration support

What is intentionally not part of the app

  • Ads or attention-hack notifications
  • Mandatory sign-up before first value
  • Social feed behavior inside the app
  • Complex folder setup before saving